SHIPPING + DELIVERY
All Jamie Mumford jewellery items come on a card featuring care instructions and are carefully packaged for shipping.
The items listed in our online store are in stock and ready for dispatch. In the unlikely event that an item is not in stock, we will be in touch to issue a payment reversal or update you on when your item will be available.
Orders are dispatched from our Brunswick studio within one to two business days. Orders placed on weekends or public holidays will be processed and packaged the following business day. Tracking and postage details will be communicated via email at the time of postage. Delivery times are an estimate only and subject to Australia Post services and we will not be liable for any reasonable or unavoidable delay in delivery.
** COVID Delays- some orders may be delayed. Please see Australia Post for estimated domestic delivery times.
All Australian orders are shipped with Australia Post. Orders over $200 receive FREE express shipping!
Regular post is a flat rate of $9. Orders should be received within 2 business days of shipping to Melbourne metropolitan areas, up to 3-6 business days for other metropolitan areas and from 5 business days for rural areas.
Express post is a flat rate of $12. Orders should be received within 1-4 business days of shipping to metropolitan areas, and 2-7 days for rural areas.
If you are in Melbourne you are welcome to pick up your order directly from our Brunswick studio. Please email Jamie at firstname.lastname@example.org to arrange a time to collect your order.
** COVID Delays- some international orders may be delayed, while other countries have suspended deliveries. Please see Australia Post for estimated delivery times and if your country is accepting deliveries. If we are not able to post to your region we will refund your order in full.
All of our prices are in Australian Dollars. International parcels are shipped via Australia Post with the option of International Standard or International Express shipping at checkout. Shipping costs vary by region and are displayed at checkout. However please note, we do not pay import duties or taxes. These will change from country to country and they will need to be paid for by the receiver.